Introduction

Reliance Group Limited (“RGL”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

We process personal data in accordance with applicable laws of the United Republic of Tanzania, including principles under the Personal Data Protection Act, 2022.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address
• Business Information: Company name, service inquiries
• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent on website

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services
• Process quote requests and job applications
• Improve our website and services
• Communicate updates, offers, or relevant information
• Ensure security and prevent fraud

Sharing of Information

We do not sell your personal data. We may share information with:

• Internal departments within Reliance Group Limited
• Service providers assisting in website or communication services
• Authorities where required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Under applicable Tanzanian data protection principles, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing

To exercise these rights, please contact us using the details below.

Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.